Johnny Michaelsen

Johnny Michaelsen is a seasoned DesignOps and ResearchOps leader with over two decades of experience enabling high-performing design teams to deliver exceptional digital products. As Director of DesignOps & ResearchOps at Wise, he drives operational excellence across global product and research organizations, building scalable systems that empower designers, researchers, and cross-functional teams to focus on what they do best—creating impactful experiences.

Throughout his career, Johnny has led DesignOps functions at industry-leading organizations like Skyscanner and Wunderman Thompson, where he built frameworks that improved collaboration, efficiency, and team health. He is also the London Chapter Co-Lead for DesignOps Assembly, and an active mentor on ADPList, committed to supporting the next generation of design leaders.

Johnny brings a practitioner’s mindset and a strategic vision to every engagement, bridging the gap between creative delivery and operational excellence. He speaks frequently about maturing DesignOps functions, scaling teams, and the evolving role of Ops in product organizations.

• LinkedIn: Demo Company Ltd.
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